Technical issues interrupt TNReady testing

Tuesday, 17 Apr, 2018

Some Tennessee school districts reported issues Monday morning logging into the online platform of TNReady, which is being used by all high school students this year.

McQueen said all systems came back online around 10:30 a.m.

It isn't clear whether any Mid-South schools experienced problems.

A Tennessee Department of Education spokesperson said there was no server crash and the issue wasn't caused by volume.

Hamilton County Schools received several reports of issues with TNReady testing Monday.

The delay follows a series of issues that surrounded the TN Ready exam and its implementation, including past year, which saw more than 9,000 exams scored incorrectly by exam vendor Questar Assessment.

In an email, Tennessee education commissioner Dr. Candice McQueen, reached out to school directors to express her frustration with the issue.

At numerous nine Hamilton County schools today, students were sent back to class while awaiting a resolution.

McQueen met with a 30-member task force for a third time last fall to look at ways to improve assessment testing overall.

Hensley added that some students began testing as early as 7:30 am, so some were able to successfully start and finish the online assessments without any technical issues.

The state was then forced to suspend testing for grades 3 through 8 after the company was unable to get backup paper tests to a number of schools. Questar has fixed this issue, and thousands of students are on the platform now.

This a developing story.